Privacy policy

Privacy Policy

Last updated: October 15, 2026

Rookbridge Logistics (“we,” “us,” or “our”) operates rookbridgelogistics.com to provide information about our storage, order fulfillment, and returns management services and to receive business inquiries and quote requests.

This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website or communicate with us about our services.

Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, company name, email address, telephone number, and business address when provided.

• Inquiry and quote information: Product descriptions, estimated order or return volumes, storage needs, handling requirements, preferred start dates, and other details you choose to share.

• Communications: Messages and correspondence you send through our website, email, telephone, or other communication channels.

• Website and device information: Your IP address, browser and device information, pages visited, and information about your interaction with our website, including information collected through cookies and similar technologies.

We receive information directly from you, from people communicating on your business’s behalf, and from Shopify and other providers that support our website.

Please do not submit payment card details, passwords, government identification numbers, or individual customers’ order records through the quote form.

How We Use Information

We use personal information to:

• Respond to questions and quote requests.

• Understand your business’s logistics needs and evaluate service suitability.

• Prepare proposals and discuss potential services or onboarding.

• Maintain business communications and records.

• Operate, maintain, secure, and improve our website.

• Detect misuse and protect our business and website visitors.

• Meet applicable legal obligations and resolve disputes.

If we send promotional communications, you can request that they stop by contacting us or using any unsubscribe option provided. We may continue sending communications related to your inquiries or services.

How We Share Information

We may disclose information to providers that help us operate our website and business, including Shopify and providers of email, technology support, storage, and analytics services.

Information may also be disclosed:

• When you request or authorize us to do so.

• To professional advisers when necessary for business or legal matters.

• To comply with applicable law or valid legal requests, enforce agreements, or protect rights and security.

• In connection with a merger, sale, restructuring, or other transfer of our business.

• For the Shopify and advertising purposes described below, where those features are enabled.

Shopify, Cookies, and Advertising

Our website is hosted by Shopify. Shopify processes information about visits and interactions to provide and support the website.

Where Shopify Network Intelligence or related enhanced features are enabled, Shopify may use information about interactions with our website together with information from interactions with other merchants and Shopify to support security, service improvements, personalization, and advertising. This processing may involve Shopify and other providers located outside your country.

Our website and its providers may use cookies and similar technologies for website functionality, security, analytics, and, where enabled, advertising. Some advertising-related disclosures may qualify as “sale,” “sharing,” or “targeted advertising” under applicable privacy laws.

You can manage cookies through your browser and any privacy controls available on our website. Blocking some cookies may affect website functionality.

For information about Shopify’s practices and available choices, visit:

• Shopify Consumer Privacy Policy

• Shopify Privacy Portal

• Rookbridge Logistics Data-Sharing Opt-Out

Information Handled for Logistics Clients

This policy primarily addresses information collected through our website and business inquiries.

When we handle personal information on behalf of a logistics client, such as recipient names, delivery addresses, or return information, our processing responsibilities depend on the services provided, the applicable client agreement, and applicable law.

If your request concerns an order or return handled for another business, contact that business first. You may also contact us so we can help identify the appropriate business or coordinate a response.

Information Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business relationships, meeting legal requirements, and resolving disputes. Retention depends on the type of information and the reason it was collected.

No website, email system, or method of electronic storage is completely secure. Please avoid sending sensitive personal information through general website forms or ordinary email.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have rights to:

• Request access to or a copy of your personal information.

• Request correction or deletion of personal information.

• Object to or restrict certain processing.

• Withdraw consent where processing relies on consent.

• Opt out of certain sales, sharing, or use of information for targeted advertising.

To make a request, use the contact details below. You can also use the privacy links above for applicable advertising and Shopify-related choices. Where required by law, we treat recognized opt-out preference signals, such as Global Privacy Control, as requests to opt out of applicable processing.

We may need information to verify your identity or an authorized representative’s authority. We will respond as required by applicable law and will not discriminate against you for exercising your privacy rights.

If you disagree with our response, contact us to request a review. You may also have the right to complain to a relevant privacy regulator.

International Processing

We are based in the United States. Shopify and other service providers may process or store information in the United States and other countries. Those countries may have different privacy laws. Shopify’s privacy policy describes its international processing and related safeguards.

Children’s Information

Our website is intended for businesses and their representatives and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us.

External Links

Other websites linked from our website have their own privacy practices. Please review their policies before providing personal information.

Changes to This Policy

We may update this policy as our website, services, or practices change. The latest version will be posted on our website with an updated date. We will provide additional notice where required by law.

Contact Us

For privacy questions or requests, contact:

Rookbridge Logistics
1866 20th St Suite E
Ozark, MO 65721
United States

Email: rookbridgelogistics@gmail.com
Phone: +1 417-597-1248